Red Sea Global Hospitality Hotel Careers , Saudi Arabia

 Hotel Manager

About Us

Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.

The Role

As a Hotel Manager, you will play a critical role in leading the day-to-day operations of the hotel, ensuring the seamless integration of various departments and operational functions. You will be responsible for achieving operational excellence, driving financial performance, fostering a high-performance culture, and maintaining exceptional guest service standards. Your role will be highly strategic, working closely with the General Manager to implement long-term goals, analyze business trends, enhance profitability, and maintain the brand’s prestige and reputation. You will be the key decision-maker in daily operations while ensuring that the guest journey exceeds expectations at every touchpoint.

Key Areas of Responsibilities

Pre-Opening Leadership:

Lead the pre-opening planning, execution, including overseeing all aspects of hotel setup, staffing, training, and operational readiness. Collaborate with RSGH’s senior leadership and relevant departments to ensure the hotel’s opening is on schedule, within budget, and aligned with the brand’s luxury standards. Develop and implement a comprehensive pre-opening checklist, including SOP development, staff onboarding, and procurement of necessary resources and equipment.

Strategic Leadership & Operational Oversight:

Oversee the full spectrum of hotel operations, including but not limited to Front Office, Housekeeping, Food & Beverage and Engineering, ensuring all departments work in concert to deliver superior guest experiences while optimizing operational efficiency and cost-effectiveness. Take proactive measures to anticipate guest needs and ensure seamless service delivery through robust planning and coordination.

Guest Satisfaction & Experience Management:

Champion a guest-centric culture, ensuring that every aspect of the guest experience is consistently exceptional, from initial inquiry to departure. Develop and implement strategies for personalizing guest interactions and addressing concerns promptly. Leverage guest feedback, reviews, and direct interactions to drive continuous improvements in service quality. Ensure that all guest touchpoints are managed in a way that creates lasting positive impressions, reinforcing brand loyalty.

Financial Management & Budget Optimization:

Collaborate with the General Manager and senior leadership to set and monitor the hotel’s annual budget, focusing on revenue maximization, cost controls, and strategic investment in key operational areas. Analyze financial performance metrics, including occupancy rates, average daily rate (ADR), and revenue per available room (RevPAR), and implement corrective actions to meet or exceed budgetary targets. Develop cost-saving initiatives and investment plans that maintain service quality while improving financial sustainability.

Leadership & Team Development:

Lead and inspire diverse team members across all operational departments, ensuring clear communication, alignment with the hotel’s vision, and the creation of a high-performance culture. Manage departmental managers, conduct regular performance reviews, and provide coaching and mentoring to drive both individual and team growth. Foster an environment of collaboration, inclusion, and accountability, ensuring that team members feel motivated, engaged, and equipped to deliver their best.

Cross-Departmental Collaboration & Interdepartmental Synergy:

Work collaboratively with senior department heads to ensure smooth operational synergy across all functions, from front-of-house to back-of-house. Coordinate with Sales and Marketing to develop promotional strategies that drive occupancy and revenue, and ensure the effective management of guest reservations, check-ins, and check-outs. Partner with Food & Beverage to curate experiences that enhance guest satisfaction and differentiate the property from competitors.

Operational Excellence & Quality Assurance:

Continuously review and improve all hotel procedures and processes to ensure operational excellence and compliance with the highest standards of quality, safety, and cleanliness. This includes monitoring room inventory, housekeeping standards, maintenance schedules, and operational workflows. Lead by example in promoting attention to detail and enforcing high cleanliness, maintenance, and guest service standards.

Health, Safety, and Regulatory Compliance:

Ensure the hotel is fully compliant with all local, national, and international safety, health, and environmental regulations. Oversee safety audits, emergency preparedness plans, and health protocols to ensure the safety and well-being of guests and team members at all times. Maintain robust systems for reporting, tracking, and addressing any compliance or safety concerns.

Revenue Management & Market Analysis:

Work closely with the Sales and Revenue Management teams to develop and execute pricing strategies, yield management tactics, and promotional campaigns that align with market demand and maximize profitability. Use advanced data analytics and market insights to forecast trends, monitor competitor activities, and adjust strategies to optimize revenue generation and profitability.

Brand & Reputation Management:

Ensure the hotel maintains its reputation as a premier destination for guests by promoting the brand’s values and upholding the integrity of the property’s image. Work with the General Manager to strengthen the hotel’s position in the marketplace, both locally and internationally. Manage relationships with external stakeholders such as travel agencies, online travel agents (OTAs), and corporate clients to increase visibility and foster long-term partnerships.

Innovation & Sustainability:

Drive innovation in guest services, operational processes, and sustainability efforts. Promote sustainable practices throughout the hotel, from energy conservation to waste reduction, while staying abreast of the latest industry trends and technologies. Collaborate with the General Manager to implement strategies that improve both operational sustainability and the hotel’s environmental impact.

Qualifications and Standards

The ideal candidate must have at least 2 years of experience as a Hotel Manager in a luxury hotel setting, with a strong background in pre-opening operations. Proven expertise in managing hotel operations, ensuring exceptional guest experiences, and leading diverse teams in a fast-paced, high-end environment is essential. Strong leadership, strategic planning, and problem-solving skills are required.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.

• Competitive compensation package.

• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.

• Health Insurance coverage whilst in service.

• A supportive and inclusive work environment that values diversity and collaboration.

• Employee Recognition Programs.

• Daily meals on duty and uniform dry-cleaning services.

• Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process, and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.